Privacy Policy

GENERAL DATA PROTECTION REGULATIONS

​

The service providers of Cornaline SRL, whose head office is located at 1410 Waterloo, Avenue des Alliés 24, attach great importance to the protection of personal data, its contacts, and customers as well as those of the website www. mahakarimhosselet.com and guarantee their confidentiality. In accordance with the general data protection regulations Cornaline implements appropriate technical and organizational measures to protect your personal data.

​

WHAT DATA DOES THIS CONCERN?

​

Personal data is any information relating to an identifiable or simply an identifiable natural person. This data may vary (Last name, first name, contact details, bank account number, address, images/photos, email address, password for website management) and the persons concerned have given their consent for the use of such data. The personal data collected and processed by MKKM comes from former and current customers, via the contact form, as well as via social networks.

​

​

PURPOSE AND DURATION OF DATA CONSERVATION

​

Cornaline uses your personal data for the following purposes:

• By subscribing to our Newsletter or simply by contacting us, you provide us with your personal data and we guarantee that your data will remain confidential, secure and will not be shared with third parties without your prior consent.

• We use audience tracking and statistics tools, such as Google Analytics, which collect anonymous information about your use of our website and online services such as your IP address, login data, browser details, the duration of your sessions on our site, page views and navigation paths.

• We use marketing tools, such as Facebook pixel, to send you targeted advertisements on Facebook and its network of apps.

• We use cookies so that you can navigate the site comfortably.

• To keep the customer informed of any promotions

• To send the newsletter or any other information relating to the activities of Cornaline

• To follow up on quotes or any other requests from the customer

• To obtain satisfaction statistics so that Cornaline can continue to satisfy customer needs

• To send seasonal wishes for the end of the year period

• To customise your experience and meet your individual needs

• To provide personalised advertising content

• To improve our website

• To improve customer service and your support needs

• To contact you by email

• To manage a competition, promotion or survey

Personal data is stored in our database for a period of 36 months. After which we delete personal data without consent, when updating the database. Without your consent and your personal data, Cornaline will not be able to develop and meet your needs and consequently assist you in achieving your goals.

​

NEWSLETTER

​

On our website, you have the option to subscribe to our Newsletter and receive our free content, promotions or new products related to our online activity. To send our Newsletter, we only use the data that you have provided to us, namely your first name and your email address. You give consent for us to process your personal data when selecting the relevant checkbox upon registration for the Newsletter. You can withdraw your consent at any time by ceasing to receive the Newsletter. Data is processed for the duration of the Newsletter, unless you opt out of receiving our Newsletter, in which case we will delete your data from our database within 30 days. If at any time you wish to unsubscribe and no longer receive our emails, you will find an unsubscribe link at the bottom of each email we send you. You can also update your profile and the way we use the data collected as part of our Newsletter via an update your preferences link at the bottom of each email we send you.

​

​

CONTACT FORM

​

By contacting us by email, you provide your email address as the sender’s address. In addition, you may also include other personal information in the message body or other fields on our form. The legal basis for the processing of personal data in this case is your consent resulting from the initiation of contact with us. Your personal data provided in the context of contact by email is processed only to respond to your request. The content of the correspondence can therefore be archived.

​

​

COOKIES

​

We store cookies on your browser: In particular a cookie specific to Google Analytics which allows us to follow the pages you visit only on our site. Thanks to this system, we have access to aggregated data that does not allow you to be identified, but which helps us to know if our service is popular, which pages need to be improved, etc. You can refuse the deposit of this cookie by installing this module provided by Google.

As well as cookies for Facebook, Twitter, LinkedIn or Google Analytics that allow us to remind you of us again via advertisements on advertiser sites. You can object to these deposits by following the procedures described in these guides: for Facebook, for Twitter, for LinkedIn and for Google. For more details on this subject, see point 8 regarding our use of cookies.

​

FACEBOOK PIXEL

​

We use Facebook marketing tools to send you targeted advertising on Facebook and its network of apps. To do this, we have implemented in the code of our website, a piece of JavaScript code called Facebook Pixel. Facebook Pixel is able to track the pages you visit on our website and certain actions you take on our website, such as subscribing to our Newsletter. This then allows us to send you remarketing advertisements on Facebook and its network of apps.

​

​

AUDIENCE STATISTICS & MEASUREMENTS

​

We use cookies to track our website statistics, such as the number of visitors, the type of operating system and browser used to browse our website, the duration of your sessions on our site, page views and navigation paths. We process this data to analyse your use of our website and other online services, to manage and protect our business and website, to provide you with relevant content and advertisements and also to measure the effectiveness of our online advertisements. We use Google Analytics in this area. The information collected on this subject is completely anonymous and does not allow your identification. For this purpose, cookies from Google LLC are used for the Google Analytics service. The use of Google Analytics services involves the implementation of the tracking code in the code of our website. This code is based on cookies but may also use other tracking technologies.

​

​

SOCIAL NETWORKS

​

On our website, we have integrated some social media features, such as sharing content on social media and subscribing to our social media profile. The use of these functions involves the use of cookies by the administrators of social platforms such as Facebook and Instagram.

​

HOW DO WE COLLECT YOUR DATA?

​

We may collect data about you when you provide the data directly to us (for example by filling in forms on our website or by sending us emails). We may automatically collect certain data when you use our website, using cookies and similar technologies. We may receive data from third parties such as web analytics providers such as Google LLC based outside the EU, social networks such as Facebook based outside the EU, search service providers such as Google LLC.

​

THE SUBCONTRACTORS

​

By acting as a subcontractor, MKKM undertakes to comply with the instructions in accordance with the regulations in force relating to the protection of personal data. Thus, when an instruction constitutes a violation of the regulations in force, Cornaline undertakes to inform the customer concerned.

Currently, Cornaline uses the following subcontractors

• MailChimp

• WP Server

• WordPress

• Dropbox

• Catch-Up by Hike-Up

These allow us to quickly get in touch with you and respond to your needs or any other request. As far as possible, Cornaline will help its customers to fulfil their obligations in this area, in particular responding to requests to exercise the rights of data subjects. For their part, the client undertakes to provide the necessary data during the processing period and beforehand. In compliance with the new regulations, the client undertakes to provide the necessary information to the persons concerned by the processing operations.

​

​

WHAT RIGHT DOES THE APPLICANT HAVE?

​

Individuals whose personal data is being processed have the right to ask the controller to perform certain actions regarding their information. You can request a correction of your data which may be inaccurate or incomplete. You can also request the erasure of your data. In some cases, it is possible to request a summary of your personal data that you have provided us. To exercise one of your rights specified above, you must send us a written, dated and signed request with a copy of both sides of your identity card. You can send a request by ordinary mail to Cornaline or by email. If you are in possession of an electronic identity card, we need an official certificate of your address. If necessary, you can lodge a complaint with the Belgian Data Protection Authority at this address: Rue de la Presse, 35 at 1000 Brussels or on the website www.privacycommission.be. We are committed to being transparent in the way we process your personal data and we thank you for the trust you place in us.